Privacy Policy

Introduction

At Feather Ink Tattoo Bali, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access our website or use our services.

Information We Collect

Personal Information:

When you book an appointment, contact us, or use our services, we may collect:

• Name and contact information (email address, phone number)
• Appointment details and preferences
• Tattoo design specifications and placement information
• Payment information (processed securely through third-party payment processors)
• Health information relevant to tattooing (allergies, medical conditions)

Automatically Collected Information:

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide tattoo services, process bookings, and communicate with you about appointments
• Communication: To respond to inquiries, send appointment reminders, and provide aftercare instructions
• Improvement: To improve our website, services, and customer experience
• Marketing: To send promotional materials and updates (only with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website and conducting our business (e.g., payment processors, email service providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for any other purpose

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Restricted access to personal information
• Secure storage of physical and digital records

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us at contact@featherink-bali.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. In accordance with Indonesian law and our studio policy, we require clients to be at least 18 years old or have parental consent.

If we become aware that we have collected information from a child under 18 without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than Indonesia. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Feather Ink Tattoo Bali
Email: contact@featherink-bali.com
Phone: +62 812-3746-9616
WhatsApp: +62 812-3746-9616